❓ Frequently Asked Questions (FAQ)

1. What does Gabe’s Exclusive Wireless sell?

We specialize in new and pre-owned phones. If you don’t see the model you’re looking for, just let us know—we can source any phone.

2. Do you sell wireless plans?

Yes! We offer affordable plans from:

  • H2O Wireless

  • Gen Mobile

  • Spectrum Mobile

  • Mobile X

  • Lyca Mobile

We’ll help you pick the plan that works best for your budget, data needs, and coverage area.

3. Can I keep my current phone number?

Yes! In most cases, you can transfer your existing number to a new phone or plan. We’ll walk you through the process.

4. What does “Locked” or “Unlocked” mean in a phone listing?

  • Unlocked: Works on most carriers worldwide. You can insert any physical SIM card or set up an eSIM and switch networks easily.

  • Locked: The phone is tied to a specific carrier (like AT&T, T-Mobile, or Verizon). It will only work with that carrier’s SIM card or eSIM until it is unlocked.

💡 Tip: If a phone is unlocked, it will work with both SIM cards and eSIMs on most networks.

5. Do you have a physical location?

No, Gabe’s Exclusive Wireless does not have a storefront. We are mobile, and depending on your area we can either:

  • Arrange a safe meeting spot, or

  • Schedule a convenient place to meet with you.

This allows us to keep prices competitive and service flexible.

6. Do you buy phones too?

Yes! We offer trade-in and buyback options. Bring in your old device and we’ll give you a fair offer—cash or credit toward your next phone.

7. Do you offer repairs?

We don’t do repairs directly, but we are partnered with PhonePros & Repairs – Gilroy Cell Phone & Motherboard Repair. They provide trusted, professional repair services for all types of devices.

8. Do your phones come with a warranty?

Yes. Most devices come with a limited warranty. The details may vary depending on whether the phone is new or pre-owned, but we’ll always explain your coverage before purchase.

9. Do your phones use SIM cards or eSIM?

It depends on the model:

  • Older models: Use a physical SIM card.

  • Newer models (like iPhone 14/15 in the U.S.): Use eSIM only (no physical SIM slot).

  • Many phones: Support both physical SIM and eSIM, so you can choose what works best.

When you buy from Gabe’s Exclusive Wireless, we’ll let you know if the phone uses a SIM card, eSIM, or both, and we’ll help you get it set up with your carrier.

10. How can I contact you?

You can reach us by:

  • 📧 Email: gabesexclusivewireless@gmail.com

  • 📱 Call/Text: 408-465-6549

  • 💬 WhatsApp: Chat with us

  • 📲 Instagram: @gabesexclusivewireless